From support webinars & helpful guidance to user groups, system updates, student competitions and more!
Getting the most out of Reading Cloud, Junior Librarian and Eclipse
Whether you're a new or experienced user there are many ways in which we can support you to make sure you and your students are getting everything you need from your system.
We're here to provide you with dedicated support and guidance throughout your subscription, every step of the way.
30% discount on Peters resources
Peters discount for Reading Cloud schools!
Did you know Reading Cloud, Junior Librarian and Eclipse subscribers now get an exclusive 30% off the RRP of Peters books* when using offer code RC30?
Peters offer a huge variety of incredible reading and library resources for primary and secondary schools. Plus all their resources are carefully selected and reviewed by professional librarians so you can be sure of quality titles from a diverse range of reputable authors and publishers.
You can access the Peters online bookshop via the button in the management side of Reading Cloud and if you haven't already got a Peters account you can request one via the button below.
We teamed up with GovNet for this expert panel Q&A webinar all about putting literacy first and the importance of reading for pleasure for young people right now.
We were joined by an incredible group of literacy, library and education experts; Christine Lockwood from the UK Literacy Association, Adam Lancaster Senior Librarian, Head of Literacy and Designated Safeguarding Lead at Monk's Walk School, Dawn Woods, Member Development Librarian from the School Library Association and Tricia Adams, Co-Founder All Around Reading.
We hope this session will provide some practical guidance for all those involved with reading in schools today. Recording coming soon!
The Customer Resource Hub is a dedicated area within our software Support Portal (no log in required) created to help Reading Cloud Schools make the best use of their library system and it includes a range of useful resources including "how to" videos, themed webinars and guidance documents and downloads.
The resource hub includes links to all the recorded customer webinars and accompanying handouts as well.
Customer Support Portal - getting the support you need when you need it
ServiceNow is our customer service portal where you can manage customer service cases, access the latest product updates, helpful documentation and downloadable resources.
Not registered yet?
Please visit https://support.capitasoftware.com/csmand select "Register" at the top of the page and if you have any questions there's a handy support article with guidance there too.
Our resources page is jam-packed full of helpful downloads including library posters & leaflets to get your students on board, slide sets you can tailor to share information to colleagues and students, insightful webinars you can watch and blogs and videos covering a whole range of interesting topics.